● 7-14 Days lead time upon full payment & approval of embroidery sample.
● LOGO DIGITIZATION FEE - one time charge for one design £10, for less then 6 garment order.
● DEFECTS - We will not be held responsible for garments provided by customer that may accidently get damaged upon embroidery or printing process.
● PAYMENT - Full payment is required to get job scheduled, this applies to new customers and customers without contractual/account bond with Vital Workwear
● APPROVAL - For each order we will submit a proof for customer approval. It is the customer’s responsibility to verify that all of the information on the proof
is correct. If an error is found after your order has been approved and printed, we are not liable for the cost associated with re-producing the order.
● ORDER CANCELLATION - In the event an order is cancelled by a customer the refund will be based on the status of the order. If the order is completed
no refund will be issued, if blanks have been ordered/delivered to the workshop - no refund will be issues, if blank garments were not purchased - 30% of invoice will be refunded to customer.
Full T&Cs can be found in here.